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Cancellation Policy

Cancellation Before Shipment:

  1. Request Submission:

    • Customers must submit cancellation requests within 24 hours of placing the order.
    • Email requests to support@figliving.com with the order number.
  2. Confirmation:

    • Once the cancellation request is received and processed, a confirmation email will be sent to the customer.

Post-Shipment Cancellation:

  1. Non-Returnable Items:

    • Customized or personalized items cannot be canceled or returned once shipped.
  2. Return Process:

    • For eligible items, customers may initiate a return within 7 days of receiving the product.
    • Items must be in their original condition and packaging.
    • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  3. Refunds:

    • Refunds will be processed within 7-10 business days after the returned item is received and inspected.
    • Refunds will be issued to the original payment method.

Contact:

  • For any questions or concerns, contact customer support at support@figliving.com or call +91 8826008814.

This policy ensures clarity and fairness for both the business and the customers, maintaining high satisfaction and trust.